Terms of service
By agreeing to these Terms, you confirm that you are at least 18 years of age, or the age of majority in your jurisdiction. You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer or assign your account to any other person. All information you provide must be accurate, current, and complete.
We have made every effort to accurately represent our products. However, colours and product appearance may differ from how they appear on your screen due to device settings. We do not warrant that product quality will meet your exact expectations. All product descriptions are subject to change without notice. We reserve the right to discontinue any product at any time.
When you place an order, you are making an offer to purchase. Lumé Fitness reserves the right to accept or decline any order at its discretion. Your order is not accepted until we confirm acceptance and receive payment. Please review your order carefully before submitting. Once accepted, cancellation may not be possible. In the event we decline or change your order, we will notify you by email.
All prices are displayed in South African Rand (ZAR) and are subject to change without notice. The price charged will be the price in effect at the time your order is placed, as reflected in your order confirmation. Prices do not include shipping unless stated. You represent that the payment information you provide is accurate and that you are authorised to use the payment method provided.
We are not liable for shipping delays. All delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by couriers, unforeseen circumstances, or events outside our control. Once your order has been handed to the courier, risk of loss passes to you. Please refer to our Shipping Policy for full details.
All content on our Services — including the Lumé Fitness name, logo, product names, text, images, graphics, and designs — is owned by or licensed to Lumé Fitness and is protected by applicable intellectual property law. You may not reproduce, distribute, modify, or use any of our content for commercial purposes without our prior written consent.
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing these sites is at your own risk. We recommend you review their terms and privacy policies before engaging with them.
Our store is built on and powered by Shopify Inc. By using our Services, you also agree to be bound by Shopify's Terms of Service. Shopify provides the technology platform that enables us to operate our store.
You may use our Services only for lawful purposes. You may not use our Services to violate any applicable law, to infringe the rights of others, to transmit harmful or offensive content, to interfere with the operation of our Services, or to collect data about other users without consent.
You agree to indemnify and hold harmless Lumé Fitness, its affiliates, employees, and service providers from any claims, damages, or expenses arising from your breach of these Terms, your violation of any law, or your use of the Services.
These Terms of Service are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.
We reserve the right to update or change these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.
We may terminate or suspend your access to the Services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, all provisions that by their nature should survive will remain in effect.